Family of 7. Through TSA security, passport control, pre-USA customs & at gate.
Some of us through ticket scanning, THEN TSA & Aer Lingus took my 15 year old aside. Then 20 feet away about his. Then out of sight. They said rescreen. At gate? A stranger taking him away? Not letting us go with him? Said 2 minutes, then 10 minutes–took 32 minutes. IF a reader of this has a child–taken out of sight by a stranger then you know the fear-fear-fear. I will never trust TSA again. I think they are untrained people given power. TSA needs to be run by a private company who is aware of service and not by big goveverment.
By: James Kuhl
“will never trust TSA again”. You mean they trusted TSA before? It’s an abomination of a system that needs to be dissolved ASAP. It was created about of fear and it still hasn’t caught a terrorist (but certainly causes plenty of terror towards peaceful airline customers).
If you really think privatization will fix anything, look at the complaints about security in the few airports that stayed private after TSA stood up, like SAN Fran. Private and government aviation security screeners must follow same federal protocols.
Why didn’t you call a supervisor?